Reverse logistics · Northeast Florida
River City Returns collects, sorts, and processes returns for businesses across Northeast Florida — so what comes back to you is already sorted, restocked, or ready to go out again.
What we handle
From the moment a customer sends something back to the moment it's restocked, resold, or written off — we run the middle part.
Scheduled or on-demand pickups from your storefront, warehouse, or drop point — pallet loads or single boxes.
Every return is opened, inspected, and graded — resellable, refurbishable, or disposal — with a log you can see.
Resellable items get relabeled and staged for restock, so they're back in inventory instead of sitting in a corner.
Exchanges, redirected shipments, and local redelivery across our Northeast Florida service area.
How it works
A return follows a set path through our process, the same way freight follows the St. Johns from inland warehouses out to the coast.
Tell us volume and location. We confirm a pickup window within one business day.
Our team collects from your site — pallets, boxes, or bins — and logs the load on the spot.
Every item is checked and sorted into resell, refurbish, or disposition, with photos on request.
Back to your shelves, out for redelivery, or closed out — with a report either way.
Service area
We're based in Northeast Florida and run routes along the same corridor the St. Johns River has carried freight through for generations. If you're within the counties below, we can likely reach you within a day or two.
Tell us what you're moving and where from — we'll confirm a pickup window and take it from there.
Schedule a pickup